Fixing Batman Arkham City Crashes, GFWL, Runtime Error, PhysX crash, Freezing, Lagging, CTD, Poor FPS, Black screen, No Sound


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Fix Batman Arkham City Crashes, Freezes, and Errors

Fix Batman Arkham City Crashes, Freezes, and Errors

If you’re having problems with Batman Arkham City crashing and freezing on the PC, check this list of certified working solutions to help you. Finally Arkham City is out on the PC, as if a punishment to the PC platform for its piracy issues. But let’s set that aside — what’s important is that Batman Arkham City is now in our hands! Surely, game-breaking bugs are present in this PC version, so be sure to read through this list and comment below in case you encounter other unusual errors and crashes. Oh and don’t forget to Like our Facebook Page using the FB box on the right side, we’re planning to hold some promotional giveaways soon. :)

Fixing Batman Arkham City Crashes, Runtime Error, PhysX crash, Freezing, Lagging, CTD, Poor FPS, Black screen, No Sound

First things first, make sure your PC system meets the minimum requirements for Batman Arkham City.

Minimum System Requirements

  • Operating System: Microsoft Windows XP, Vista or 7
  • CPU: Dual-Core CPU 2.4 Ghz
  • RAM: 2GB
  • Graphics Card: NVIDIA 8800 or ATI 3800 with 512MB of VRAM
  • Sound: Microsoft Windows XP/Vista or 7 compatible sound card (100% DirectX 9.0c-compatible)
  • DVD-ROM: Quad-speed (4x) DVD-ROM drive
  • Hard Drive: 17.5GB free disk space
  • Input Devices: 100% Windows XP/Vista or 7 compatible mouse and keyboard

Recommended System Requirements

  • Operating System: Microsoft Windows 7
  • CPU: Dual-Core CPU 2.5 GHz
  • RAM: 4GB
  • Graphics Card: NVIDIA GeForce GTX 460 or ATI Radeon HD 6850 with 768MB+ of VRAM (DirectX 11 compatible)
  • Sound: Microsoft Windows XP/Vista or 7 compatible sound card (100% DirectX 9.0c-compatible)
  • DVD-ROM: Quad-speed (4x) DVD-ROM drive
  • Hard Drive: 17.5 GB free disk space
  • Input Devices: 100% Windows XP/Vista or 7 compatible mouse and keyboard or Xbox 360 Controller for Windows

Batman Arkham City Crash Fix and Fixes to Errors, Freezing, Lagging, CTD, Poor FPS, Black screen, No Sound, Runtime Error, PhysX crash

UPDATE #A: Arkham City – Instantly Improve FPS by 30 (quick fix)

Turn off PhysX and DO NOT use DX11 (thanks to tominater12)


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UPDATE #B: Arkham City – How to turn off or disable Intro Moves

Go to “/Steam/steamapps/common/batman2/BmGame/Movies “, and deleting/renaming/moving the files “bac_logo.usm” and “StartupNV.swf”., and deleting/renaming/moving the files “bac_logo.usm” and “StartupNV.swf”. (thanks to Terror_Squid)

UPDATE #C: Arkham City – SecuROM Fix

(Removed old fix as it is not working, check back soon. If you know a solution, please post in the comments below)

UPDATE #D: Arkham City – How to Change Language

There are two ways to change your language in Arkham City:

Change your location settings in your Win 7 Control Panel

-or-

Go to “UsersYOURNAMEDocumentsWB GamesBatman Arkham CityBmGameConfig”

Edit the “UserEngine.ini” file. Look for this line: “Language=”.
Just replace the three following letters by “ENG” if you want the original voices/texts.

Just remember you’ll have to do that EACH time you’ll make a change in your settings.

UPDATE #E: Fix Arkham City Reverse Controls

(fix by Dr.Poque)

If using a Logitech or other non Xbox360 controller you may experience reversed controls for moving forward and back. In order to adjust this correctly, find the file DefaultInput.ini in the Program Files>WB Games>Batman Arkham City>BM Game>Config, save a backup copy of the file (in case anything goes wrong) and open up DefaultInput.ini in wordpad or notepad and change the following line:

.Bindings=(Name=”XboxTypeS_LeftY”,Command=”Axis aBaseY Speed=1.0 DeadZone=0.3 | Axis aRawLHJoyUp Speed=1.0 DeadZone=0.0? )

to:

.Bindings=(Name=”XboxTypeS_LeftY”,Command=”Axis aBaseY Speed=-1.0 DeadZone=0.3 | Axis aRawLHJoyUp Speed=-1.0 DeadZone=0.0? )

Save your changes and test. This should correct your reverse walking issue.

DefaultInput.ini may have a different location depending upon your Windows install, but the fix should work regardless. Simply find the appropriate folder and adjust.

Problem #1 Batman Arkham City Crash Fix – For Quad Core PCs

  1. If you’re on Quad Core, try this fix to address any crash issues:
  2. Start the game
  3. Alt+Tab Out of the game
  4. Open Task Manager
  5. Right click on NFS The Run.exe
  6. Set Affinity
  7. Select core 0 and 1 only. You need to run the game on two CPU’s basically, so to avoid the crash to desktop.

Problem #2 Batman Arkham City Error Fix – “Feature Transfer Error”

Test the disc in another DVD drive or another PC if ever the same thing happens. If so, get a replacement from the retailer. If your disc works and installs the game elsewhere ok, it may be your DVD drive requires a firmware update to read the disc properly. Firmware updates must be available either from your PC or drive supplier. Take note that firmware updates are volatile so if your unsure how to do it, please contact your PC or Drive manufacturer’s support team for assistance.

Problem #3 Batman Arkham City Error Fix – Cannot Install, “Runtime Error”

  • Lower the graphics settings
  • Run on windowed mode
  • Go to Problem #11 and run thru the fixes listed there

Problem #4 Batman Arkham City Sound / Audio Fix – No sound or weak sound

For Windows 7 and Vista users:

First of all, update your sound card drivers. If doing that doesn’t clear up the problem, make sure you have volume set to max for Batman Arkham City in the volume mixer (click on the little speaker icon in the bottom-right of your screen in the system tray). If you’re in-game, just alt+tab out of the game and check if Batman Arkham City is set to max in the volume mixer.

Another tip you could try is to go to Control Panel > Hardware and Sound > Sound > Communications Tab then select the “Do Nothing” radio button to permanently fix this issue.

For Windows XP users:

Reduce hardware acceleration, or set your speakers to Stereo.

Problem #5 Batman Arkham City Error Fix – “Failed to initialize PhysX”

Check for any updates while connected to GFWL. The latest version will enable PhysX.

Problem #6 Batman Arkham City Camera Fix – Camera spins around really fast / Camera spinning problem

Unplug all USB devices from your computer except your mouse and keyboard. We are pertaining to joysticks, wheels, and any other gamepads or controllers.

Problem #7 Batman Arkham City Crash Fix -

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284 comments to Fixing Batman Arkham City Crashes, GFWL, Runtime Error, PhysX crash, Freezing, Lagging, CTD, Poor FPS, Black screen, No Sound

  • Dr.Poque

    If using a Logitech or other non Xbox360 controller you may experience reversed controls for moving forward and back. In order to adjust this correctly, find the file DefaultInput.ini in the Program Files>WB Games>Batman Arkham City>BM Game>Config, save a backup copy of the file (in case anything goes wrong) and open up DefaultInput.ini in wordpad or notepad and change the following line:

    .Bindings=(Name=”XboxTypeS_LeftY”,Command=”Axis aBaseY Speed=1.0 DeadZone=0.3 | Axis aRawLHJoyUp Speed=1.0 DeadZone=0.0″ )

    to:

    .Bindings=(Name=”XboxTypeS_LeftY”,Command=”Axis aBaseY Speed=-1.0 DeadZone=0.3 | Axis aRawLHJoyUp Speed=-1.0 DeadZone=0.0″ )

    Save your changes and test. This should correct your reverse walking issue.

    DefaultInput.ini may have a different location depending upon your Windows install, but the fix should work regardless. Simply find the appropriate folder and adjust.

    • GCF!

      Awesome tip Dr.Poque! If you don’t mind I’ll include this in the list, with due credit. :) Don’t forget like/share this page to your friends who may be having trouble running Arkham City themselves.

    • NeedHelpDR!

      Thanks Dr.Poque but
      1)Now i can move correctly forward and back, but the right stick is still not adjusted correctly.
      2)The button “B” is the button “Y”. I’m using a PS2-Controller btw.

      I don’t know if there are more “bugs”, but i will send you a message if i find something. Hope you can help me :)

      • Mustang

        Well regarding the A B X Y
        After reading the solution to fix for the front back,
        I assumed similar minute correction must be required to fix the A,B and X,Y pad buttons

        Below the Front back ones you should find the scripts for the buttons a.b x,y
        .Bindings=(Name=”XboxTypeS_B”,Command=”ChargeVenom | DebugCamSingleFrameStep | ContextSensitive | Run | CapeGlide | AcceptConversation | Evade | DebugMenuSelectA | CancelBatarangCamera”)
        .Bindings=(Name=”XboxTypeS_A”,Command=”QuickGadgetB | VenomShockwave | BlockBreaker | ExitAgilityMode | SkipCutscene | CancelGadget | DebugMenuSelectB | CancelBatarangCamera”)
        .Bindings=(Name=”XboxTypeS_Y”,Command=”TriggerQuickStrike | QuickGadgetX | DebugMenuSelectX | CancelBatarangCamera”)
        .Bindings=(Name=”XboxTypeS_X”,Command=”QuickGadgetY | VenomCounter | Grab | ActivateNoise | AttackFearFinish | DebugMenuSelectY | SpecialMoveCheat | CancelBatarangCamera”)

        Those are the 4 binding scripts , all i did was replace A with letter B and X with Y and vice versa. That solved the ingame play. However the options still act retarded for that i am suggesting that further below you will find

        [GFxUI.KeyMap]

        XboxTypeS_A=Enter
        XboxTypeS_B=Escape
        in that there are binders for what a b does, maybe just switching the letters will fix the menu too. But i dont know what effects it will do ingame. Try that out , I cannot test that part , while i am writing this. For me its the game play correction thats more imp, That gets fixed in the first part

        • Mustang

          I seemed to do some mistake that led me finnaly to re install, no matter what i did the right joysticks up /down view did not work

          Finally this is what it looks like, and it fixes gameplay but not menu or maps.. Thats beyound fix unless new patch

          .Bindings=(Name=”XboxTypeS_LeftX”,Command=”Axis aStrafe Speed=1.0 DeadZone=0.3 | Axis aRawLHJoyRight Speed=1.0 DeadZone=0.0″)
          .Bindings=(Name=”XboxTypeS_LeftY”,Command=”Axis aBaseY Speed=-1.0 DeadZone=0.3 | Axis aRawLHJoyUp Speed=-1.0 DeadZone=0.0″ )
          .Bindings=(Name=”XboxTypeS_RightX”,Command=”Axis aTurn Speed=1.0 DeadZone=0.2 | Axis aRawRHJoyRight Speed=1.0 DeadZone=0.0″)
          .Bindings=(Name=”XboxTypeS_RightY”,Command=”Axis aLookup Speed=1.0 DeadZone=0.2 | Axis aRawRHJoyUp Speed=1.0 DeadZone=0.0″)
          .Bindings=(Name=”XboxTypeS_B”,Command=”ChargeVenom | DebugCamSingleFrameStep | ContextSensitive | Run | CapeGlide | AcceptConversation | Evade | DebugMenuSelectA | CancelBatarangCamera”)
          .Bindings=(Name=”XboxTypeS_A”,Command=”QuickGadgetB | VenomShockwave | BlockBreaker | ExitAgilityMode | SkipCutscene | CancelGadget | DebugMenuSelectB | CancelBatarangCamera”)
          .Bindings=(Name=”XboxTypeS_Y”,Command=”TriggerQuickStrike | QuickGadgetX | DebugMenuSelectX | CancelBatarangCamera”)
          .Bindings=(Name=”XboxTypeS_X”,Command=”QuickGadgetY | VenomCounter | Grab | ActivateNoise | AttackFearFinish | DebugMenuSelectY | SpecialMoveCheat | CancelBatarangCamera”)

    • Forget all of that nonsense above and make all of your lives easier with the xbox360 controller emulator. Basically, it tricks games that support ONLY the xbox360 controller for windows into thinking your *other* brand controller is one. You just have to remap all the keys on your controller to those of the xbox360 equivalents, and voila! I’ve been using this with DC Universe Online, Batman Arkham Asylum, Arkham City, Deus Ex Human Revolution to name a few with PS3 controller. Flawless!

  • Locclo

    I looked over all of these, and while very helpful considering the game came out today, I’d like to ask if you could look into the issue that a few people have been having, which is that the game crashes with an “Out of video memory” error after a few minutes of gameplay. I somehow made it all the way up through the very beginning of the game, but can’t go past the Penguin fight.

    • GCF!

      Sure Locclo, I’ll be posting new stuff as soon as I get info.

    • Trifun

      I have the same problem. I manage to get to the top of the ACE Chemicals building and when the batwing launches the pod with the batman suit on the roof it crashes with an “Out of video memory” error. It’s driving me insane, I can’t find any solution to this problem. Nobody seems to know how to fix this.

  • I couldn’t even get the game to the main menu, and I uninstalled the AMD Dual Core optimizer that the game installed for some odd reason (I’m running an Intel Core i5). The setup file is called “AMD_DCOptSetup.exe”. After removing it, the game runs without a hitch!

  • Tharg

    I have a slightly big issue… I installed perfectly, starts ok, but as soon I hit start game and the intro movie (or something) begins my computer just locks up (black screen?) and I can only reboot manually. I tried changing the PhysX thing, no avail. Downloaded latest BETA driver for Nvidia (using gtx570), also nothing. With disabling the PhysX my computer even crashed at the Nvidia screen before the main menu. :(

    • Rachet

      I have the exact same problem. During the intro, or if
      I skip it right when Cat women speaks for the first time the game locks up. I tried ALL of the suggestions on here and it happens regardless.

      The game also stays open in the background with a black screen and I cannot end task no matter what I do. Only turning off the computer will make the game close.

    • void666

      Same here. I “fixed” this by disabling the movies (rename them).
      Until they patch that’s how i can play the game.

  • Brandon

    My problem is graphical in nature. The cutscenes look normal but the gameplay and menus have nasty red diagnoal lines in them. Running it in compatibility mode and toggling the various graphics settings didn’t change it at all. I can play it but the red lines make it too difficult. I ran Arkham Asylum with zero problems.

  • [...] Fixing Batman Arkham City Crashes, GFWL, Runtime Error, PhysX crash, Freezing, Lagging, CTD, Poor FP… [...]

  • language guy

    fgor changing language, i can confirm that updating regional setting works but on the other hand changing it in the game.ini ha no effect and is immediately set back to the region value on launcher start.

  • Swifteh

    I get the out of video memory crash to after about 30 mins or so play funny because i put a gtx 560 in this pc and the game came free with it so meh lol

    Guess ill wait for some patches :D

    • Illusion_Boy

      hi guys
      when i open batmanAc.exe, mouse synchronized but after seconds, not happend anything…
      i mean game not play or open..

      my system:

      ram 2 gb
      graphic ATI radeon hd 5450 1g
      4 proceccor q8400 2.88~

      • ntn

        heyy same problem bro the mouse sync but does not open

        my system

        ram 3gb
        ati radeon hd 6370 1g
        2.53ghz…

        did you manage to solve the problem

  • Jan

    I have a big Problem…
    The sound isn’t synch it seems like the sound laggs.
    This Problem occurs in render videos and at the NVIDIA logo(@start)
    I can’t enjoy this game right now because the story is the importest in Batman.
    Hope you or the producer of Batman will help me soon.

  • Justin Javan

    I’m using an xbox 360 controller with the game, and I can’t get object scan to work. In other words, I hold down the LB, so I can solve a puzzle, and nothing happens.

    The game lets me go into detective mode by tapping the LB, but when I hold it down nothing happens.

    Any ideas?

  • Arda

    Justin Javan, after you switch into the detective mode you need to hold A while you are aiming at the object to scan. I believe the instructions given out at that moment is confusing as I tried the same by holding LB. Tap LB and then find the evidence and hold A.

  • Yazoo

    I’m having the issue that the game crashes while saving. The fps is going down and then it crashes to dekstop with the message from Windows that it doesn’t work anymore. Please help if you can. :(

  • Alex Pereira

    During the first sequence of the game, after Bruce Wayne is arrested, he is placed in a door with Jack Ryder and another prisoner. When I progress forward, inmates do not appear in the next sequence. Ryder goes down, it acts as if someone is beating him, but no prisoners. It also seems to be a small error in that the prisoners outside the fence are not there in the first place and end up almost “glitching in” show up immediately as I move forward. How to fix this? It is a serious problem and needs to be solved!

  • Alexander

    I have this bug when I’m trying to launch the game. The game doesn’t start..

    Fatal error!

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18.21 (Wwise:
    2011.1.0 #3886) Game

    Address = 0×0 (filename not found)

    Any ideas? Directx?

    Thanxs!!!

  • Prashant

    @Alex Pereira….Even i too haveing the same exact error…I am searching for some solution but not able to find it yet…

    I am not able to proceed due to the same reason..

  • Prashant

    Reitering my problem

    During the first sequence of the game, after Bruce Wayne is arrested, he is placed in a door with Jack Ryder and another prisoner. When I progress forward, inmates do not appear in the next sequence. Ryder goes down, it acts as if someone is beating him, but no prisoners. It also seems to be a small error in that the prisoners outside the fence are not there in the first place and end up almost “glitching in” show up immediately as I move forward. How to fix this? It is a serious problem and needs to be solved…not able to proceed further…not even the first stage…wastage of money

  • Edward

    I could not load the game, it shows fatal error, Fatal error!

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18.21 (Wwise: 2011.1.0 #3886) Game

    Address = 0×0 (filename not found)

    What can i do?
    thanks

  • Prashant

    @Alex Pereira …I got my game to work…I just deleted the file AMD_DCOptSetup.exe in the setup folder of batman…
    I also put my vsync on off mode….i dont knw what worked but now it is working flawlessly

    Hope it helps the other too

  • Nomadforce

    Hi,when I start my Arkham City it crashes all the time,although I have the latest Directx version and I have lowered all the graphic options in the Launcher menu,but I still can’t run it…It makes me mad.

  • Edward

    I’m having “Ran out of video memory” problem, but I have a GTX 460 1GB and 4GB of RAM. WTH?

  • Jeff

    I have a problem with a crash at a specific point in Batman Arkham city. Every time i get there the game crashes stating the following:

    Fatal error!

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18.21 (Wwise:
    2011.1.0 #3886) Game

    Adress = 0x7542b9bc (filename not found) [in
    C:\Windows\syswow64\KERNELBASE.dll]
    Adress = 0x742bdf60 (filename not found) [in
    C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll]
    Adress = 0x479af9 (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]
    Adress = 0×470642 (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]
    Adress = 0xafc976 (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]
    Adress = 0x772388cd (filename not found) [in C:\Windows\sysWOW64\ntdll.dll]
    Adress = 0x47787e (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]
    Adress = 0×428808 (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]
    Adress = 0x42593f (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]
    Adress = 0x430d33 (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]
    Adress = 0x6729f4 (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]
    Adress = 0xc59446 (filename not found) [in D:\Installerade Program\Steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe]

    - What can i do? I tried changeing the video settings to minimum. I tried reinstalling Windows live, .NET framework and directX.

    Only thing i havent tried is reinstalling the game. How do i do that? Can it be done without having to download everything again???

  • Gedt

    Bit of a problem, I cant even get teh game to launch, AT ALL. It sits for maybe 10-15 seconds in the taskmanager, then WerFault.exe pops up and away the game goes. I dont get even get any crash reports or anything of that nature. The hell is going on?

  • chrischinwah

    i have the same problem as Jeff. I crash when Batman and Ra’s Al Ghul jump out of the wonder tower

  • Marko

    Batman arkham city starts okay and works, but it does crash during gameplay and the voice in the i guess tv screens and such cuts constantly and sometimes the lipsync is slower than the voice of a some characters.

  • nosheeps

    i crash in a ra’s al gul cut scene it seems like many people are having this problem any fixes?

  • Nick

    After downloading batman and installing it, I receive this message on my desktop:

    http://imageshack.us/photo/my-images/266/batmancrash.png/

    If you could please help me out that would be awesome! Thanks!

    Nick

  • kawas87

    I ve same problem as nick…

    If you could please help US out that would be awesome! Thanks!

    Kavas

  • Drokk

    After I fought the first scene as catwoman and Bruce have held a speech on the podium and agents arrest him the game crashes to desktop everytime.

  • Hou

    I got two problems here.
    one is this is a physx > cpu sign on my left top when i start the game
    another is when i playing the game the is some kind of line down there I don’t see it in the menu or tab in map I using 16:10 mon and my resolution is 1440 x900
    plx help :(

  • mahmoud

    hi all,
    graet page mates,just what i’been looking for…

    i installed and run the game.it works fine but audio and video are cutting for seconds during the movies and game play.

    any ideas??

    thanks

  • camposf

    I cant even open! “Bmlauncher.exe has stopped working” this is what i got!

    • Problem

      same here..u fixed it yet?

      • Problem

        I found a fix for this problem…but I need someone who already launched their game to upload their

        “UserEngine.ini”,”UserGame.ini” and,”UserInput.ini” located in

        “My Documents>WB Games>Batman Arkham City>BmGame>Config

        because Bmlauncher can’t launch,it doesn’t create the ini files so we can’t launch the game…SOMEBODY PLEASE UPLOAD THEIR INI FILES SO WE CAN LAUNCH THE GAME

  • B=Dizzle

    Hey I get a black screen and the game freezes after beating Ra’s al Ghul. I can still access WayneTech, and I can use the pause menu, but nothing happens. I have my graphics on the lowest settings. Any fixes?

    • Yann

      If you’re on steam, right click on the game name, click properties, then local files and verify the cache (3rd button down) If that doesn’t work, try running it in a window and at the lowest resolution. You can switch back to your previous settings after you’ve reached the next save location.

      • SAB

        This does not work for Games for windows version. Does anybody have a fix?

        • Brucy Kibutz

          Tried different settings, nothing worked.

          But then: I switched to the taskmanager and desktop during the cut scene several times. In the lower right corner appeared the text “Loading…” when I switched back to the game. This did the trick for me…

  • Yann

    *SPOILERS*

    After you beat joker and become catwoman after going into the steel mill for the 2nd time, the game goes into an endless load.

    *SPOILERS END*

    I tried disabling the cutscenes by renaming movies and moviesstereo, and that’s worked for the rest of the game, it’s just now it has started doing this. I’ve verified the files, defragmented and restarted the computer. Basically everything bar a reinstall. Any ideas?

  • babeng

    I’m still have the no sound issue
    the patch is not work

  • PROBB

    I have the issue on Steel Mill when the cutscenes is stuck and loading for ever. someone know how to fix it?
    PLEASE help..

  • vfox

    I got same problem as Yann and Erico but i got that problem sooner
    I got it when i finish the boss fight vs joker and his “little” frineds xD
    then i get the endless loading loop WHAT TO DO???

  • PROBB

    i think everyone who downloaded the game from GOL.GE has that bug on steel mill..

  • Problem

    when i launch the bmlauncher.exe it comes out “bmlauncher has stopped working” same thing happen when I launch BatmanAC.exe also it comes out “Bmlauncher.exe has stopped working”…Anyone knows how to fix this? or at least lauch the game and bypass the Bmlauncher.exe? I had the first game and the Bmlauncher .exe also stopped responding , but at least it can be bypassed by launching the ShippingPC-BmGame.exe….PLEASE help..

  • Azrafael

    On a specific point of the bower area (to dismantle a titan cylinder), I get the same error.

    … bad name index from OW_D0_px.upk …

    Frustrating, despite re-installations.

  • Azrafael

    [0235.97] Critical: appError called: Bad name index 20971776/321 from ..\..\BmGame\CookedPCConsole\OW_D0_px.upk

  • Onic

    Hey guys I have problem like that:
    http://imageshack.us/photo/my-images/221/beztytuugyz.png/

    I updated directx, PGU drivers, physx and it still heppening. I have this message when the game is loading last cp. Anybody?

  • Azrafael

    [Solved]

    [0235.97] Critical: appError called: Bad name index 20971776/321 from ..\..\BmGame\CookedPCConsole\OW_D0_px.upk

    After numerous trial and errors, such upk errors are fixed by disabling PhysX (using CPU as physx didn’t help as well)…

    I’m on gts450 Sonic platinum OC ed.

  • Problem

    My Bmlauncher always Stop Responding/Working
    can anybody please upload their

    “UserEngine.ini”,”UserGame.ini” and,”UserInput.ini” located in

    “My Documents>WB Games>Batman Arkham City>BmGame>Config

    because Bmlauncher can’t launch,it doesn’t create the ini files so I can’t launch the game…I tried the arkham asylum INI files,the game launches but I have control issues,the game isn’t displaying the keys right..

    • Problem

      PLEASE..ANYBODY WHO CAN LAUNCH THE GAME..I WILL BE MOST GRATEFUL IF U CAN UPPLOAD YOUR INI FILES
      T_T I waited so long for this game and then rocksteady releases a pile of glitched up software ==”

  • Illusionist

    when i defeat Mr. J the game freezes and the batman symbol keeps on rotating. I can’t get pass that. Anyopne can help?

  • vfox

    after jokers fight I still got that problem but i got a writing now it says this:
    Fatal Error!
    ?RUS?Version.ID.Unreal ……
    and then 3 times file not found of BatmanAC.exe
    and 3 different addresses which are :0xb9b622 , 0xb21d01 , and 0xb2816f
    what the hell it should be??

  • dam im new at this sry
    this is the link to the pic
    http://imageshack.us/photo/my-images/38/batmanerror.jpg/
    of the error

  • Onic

    Azrafael thanks for help.
    I did what u write. Even i deleted physx completly but still i have this problem…

    http://imageshack.us/photo/my-images/828/beztytuu2nlh.png/

  • Vitor [Bullets]

    After reach the church top, after talk to joker, the game crashes
    show a message:

    —————————
    Message
    —————————
    Assertion failed: BulkDataOffsetInFile == Ar.Tell() [File:c:\Perforce\Rock\Bm2SubmissionPC\UnrealEngine3\Development\Src\Core\Src\UnBulkData.cpp] [Line: 651]
    Bad offset for Texture2D Synopsis8.Image
    Stack: Address = 0×0 (filename not found)

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18.21 (Wwise: 2011.1.0 #3886) Game

    Address = 0x7c812afb (filename not found)

    Address = 0×479861 (filename not found)

    Address = 0xe8785ad5 (filename not found)

    —————————
    OK
    —————————

  • Problem?

    after beating de joker boss de game turn freeze n shows tis
    address = 0x1328d (filename not found)
    address = 0xb7dec2 (filename not found)
    pls help me..

  • Lifeless guy

    anyone mind to upload their INI files with all the settings on default..
    “UserEngine.ini”,”UserGame.ini” and,”UserInput.ini” located in

    “My Documents>WB Games>Batman Arkham City>BmGame>Config
    My controls aren’t showing up correctly..when i check the controls in-game it show “?NIN?unassigned?” or something like dat..I can’t change the controls because my f***ing Bmlauncher.exe won’t work…it keeps on stop responding..

  • PROBB

    there’s any solution for the joker bug?..

  • vfox

    GUYS i found something!!!
    this file MAYBE will fix the after joker LOOONG loading thing
    i didnt checked it yet but i hope it works
    http://thepiratebay.org/torrent/6862955/Batman.Arkham.City.R.G._Catalyst.Fix
    GOOD LUCK

  • JokerKissMaAss

    just asking…anyone launched the game already?

  • Majvis

    Hello my game crashes when ever I try to go to the museum where Penguins is holding MR. Frezze and it also crashes in the area around the musem. Can somebody help me?

  • Chris

    i am getting this error every time i load the game…
    [img]http://s11.postimage.org/ig22ceqtv/Untitled.jpg[/img]
    it was working absolutely fine for 2 hours and game was going smooth…then it crashed with this error and now its not working….
    what should i do now to make it work…???

  • 1Pc

    Same prob as Majvis
    I crash at the mr freeze level as I am entering the museum or if I take another mission around the museum

    it has to do with the museum missing models or textures

    if anyone has pased the mr freeze lvl could you pls provide the following file? BmGame\CookedPCConsole\Museum_C1_px.upk

    Thank You!

  • Pathetic Crapbag

    can someone provide me with the User files located in
    My Documents>WB Games>Batman Arkham City>BmGame>Config

  • In part 20 in which batman has to fight with rashul gul …i particularly face problem in this level there are 2 phases in which we have to fight with him in both the phases i am able to defeat hi in the video mode when he threatens that if batman does not kill him then he would kill the girl talia after when video finishes batman does not perform any action i am unable to select any weapon batman does not move s from his place nor does he perform any action plz help me withthis probem

  • Cristian

    I have the fightclub version and it works but im using ps2 controller with twin usb and the move and camera are inverted,i tried the ximput but no vibration but at least the game runs.After that my friend borrow the xbox360 controller and it sounds like its working but when i start the game just crash,is there any solution for that?,and what control do we have to use for those new games they are making me crazy now.

  • maddy

    hey guys i have a problem over here. I installed the game and launch it everything is fine until the press start place. I simply dont get the press start button and cannot see the main menu. batman animation is playing behind and he is flying and fighting bad guys in stop motion but i cant see the press start logo anywhere.

    Any help!!!

  • raynor

    hey guys i have problem during gameplay, after i defeat joker in the steel mill factory, it just keep loading and it was like its stuck

    • someone

      go to Program files/Black box/batman arkham city/BmGame/Movies stereo and delete file 2_03_PT2.usm and cutscene will be skiped

  • Kyle

    After i beat the joker in the steel mill, i get stuck in a infinite load screen when i should be instantly transitioned into a cut scene…

  • SIKNADER

    OHH MAN I AM HAVING PROBLEM WITH RIGHT MOUSE BUTTON not aiming in the game what should i do?

  • ok

    Same bug, after Joker – black screen and batman saving sign…

  • confused

    I defeated Ra ul Ghul but now he has Talia as his hostage, i know i have to throw a batrang but i cant move… i am not being able to move at all leave aside use any weapons… is it a bug… plz someone kindly help…. if there is a fix plz link it

    • ?Ryu

      this one is easy .. just minimize all you ‘video’ graphics at the launcher … that’s worked foy me ^^

      • Andy

        I defeated Ra ul Ghul but now he has Talia as his hostage, i know i have to throw a batrang but i cant move… i am not being able to move at all leave aside use any weapons… is it a bug… plz someone kindly help…. if there is a fix plz link it
        plsssss give me solutiion for this … ??? :(

    • waseem

      just minimize the settings to minimum. resolution to minimum, al detalis to off or no or low. then, you can drop the sword and pick yer batterang. after that, just restore your settings.

  • Badi

    Same problems than Kyle and ok, black screen after the steel mill i ear sounds during a few and after always black screen and nothing happens.. (I can go in the pause menu but no more reaction..)

  • ????

    GUYS! I FOUND THE SOLUTION TO CRASH!
    It looked like this
    http://img828.imageshack.us/img828/2500/beztytuu2nlh.png

    So what u do is u go to “…\Batman Arkham City\BmGame\CookedPCConsole”, delete the file “Synopsis8_SF.upk” then u make a copy of “Synopsis0_SF.upk” and name it “Synopsis8_SF.upk”. That’s all, thank you for your attention.

  • Kanaan

    Guys am here stuck in the middle of the game …. as i saw on youtube when bruce wayne enters the gate there should be gangs so i could fight them …but they just stand shouting with no movement and i keep on running in every direction ???? what is this all about ….a help is required please

  • I enabled the combo tutorial so it teaches me how to use the combo system when I’m in a fight.

    Problem now is after disabling it, it still shows the tutorial text on the screen when I’m in a brawl ;_; Somebody help me get it off please, thank you!

  • Sunny

    Hey,
    I gotta problem which occured while playing the and it says to skip the cutscene or else your game will stop working, i tried skipping it, as i did previously, but there when i click, it says Loading… where as previously it had skipped.
    This Occured when Batman was tied on wheel-chair Harley and joker Togerther scene…
    Kindly put me out of it… IF you can….
    Thanks and Thats a humble request…
    See ya

    • Bobby

      I am also having the same problem… even if try skipping the cut scene, it just says “loading…” and not skips the cut scene…
      Please help me out anyone …. Thanks

    • shubham

      guys i m also getting the same problem pls anyone help us thankx in advance

    • JoJo

      Just go 2 da installed Folder”Batman Arkham City” dn enter “BmGame\MoviesStereo\” n delete the files “2_03_PT1.usm” n “2_03_PT2.usm”. Dis’ll delete da cutscene basically skippng through da “Batman was tied on wheel-chair Harley and joker Together” scene automaticaly so u wnt need 2 skip it manualy thus preventing da loading problem. Bt dnt delete dem permanently..jst keep em in recycle bin o move em 2 a diffrnt location cz dey contain other cutscenes wich u mite wana watch if u wana follow da story….i think…im nt sure…..HOPE DIS HELPS!!!

  • amr

    Hay guy who is using Ati AMD THERE IS A Solution for crashing to the desktop but only amd ati ok
    1- go control panel see if you have any duplicated flash player and delete any doubled name flash player
    2- Use C Cleaner or any power cleaner or registry to clean and fix any problem or file path
    3- you should now download RADEON PRO PROFILE TOOL IT WILL ASSIST CATALYSTS IT A PROGRAM GAME CONTROLLER VER ADVANCED FOR ATI CATALYSTS AMD USERS YOU WILL NOT FIND ON THE SITE OF AMD SO SEARCH GOGGLE
    4- STEP AND disable crossfire & sync and please add profile in the program and add bm.exe and in the other question of any other directory of the game choose the save directory that its names batman arkham city
    ask to monitor the game its easy guys just need to think by reading the owner of the article problems are same but program differ nvidia people please don’t use it will complicate your problem more thanks two day 7 hours of playing each day no one single crash if you crash at the beginning while asking resume that sorry but in this case you should know that the only solution is start from the begging a new save program

  • Ashrok

    Hi,
    I’ve got the same problem as Sunny does there any solution for this crash?

  • Aarshi

    My game doesnt even start…No screen nothing…just the mouse shows something is happening but game doesnt even start

  • Yoshan

    First Download Batman Arkham City Steam Unlocked version (available @ xtremeshare.org) Free SignUp

    > Download 3DM CRACK available in the website

    >In addition to that Download the Crack by PROPER (I think it is available @ piratebay.org)

    > Download the latest version of Windows Live (http://www.xbox.com/zh-TW/LIVE/PC/DownloadClient)

    Follow the Instructions CAREFULLY:

    Batman Arkham City Crack 3DM
    1) extract
    2) Open Deamon Tools and load the image file and right click virtual drive click Device Parameters and change DVD region : not set and ok.
    3) back up the original game Binaries folder to delete, and then crack the Binaries folder inside the game directory replacing the original copy of the Binaries folder
    4)Then remove the Binaries folder files under the paul.dll and lang.ini

    5)Copy contents(Binaries) of Batman Arkham City Crack Only PROPER to Batman Arkham City Binaries folder and replace however in this instance DO NOT DELETE paul.dll and lang.ini

    Run the game…

    6)Press Home in the game and click link (create gamer profile) to create offline profile…. the establishment of GFWL account can be archived off-line (

    7) Make sure all updates for directx are installed.

  • fruitsponchisamurai

    Everytime I try to run the game I get this error

    Problem Event Name: BEX
    Application Name: BatmanAC.exe
    Application Version: 1.0.0.0
    Application Timestamp: 00000000
    Fault Module Name: ltc_help32-57991.dll
    Fault Module Version: 1.0.0.1
    Fault Module Timestamp: 4eefb252
    Exception Offset: 00002e26
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 79e4
    Additional Information 2: 79e420d3a64d5ac3447afd1b0f0985fa
    Additional Information 3: c7dd
    Additional Information 4: c7dd7f8a92d721c83d5352eb6e311e93

  • Ryu

    Guys here are the solve for some of the problems :

    Problem :After defeating Ra Ghul , batman keep standing forever
    Solve: Minimize your graphics at the launcher.

    Problem :BmGame\CookedPCConsole\Museum_C1_px.upk… the game crash
    Solve :D isable the Psych option at the launcher

    Problem : Game crash after defeating the joker …
    Solve : ( I’m still downloading the file previously posted by [b]vfox[/b], if solved thanks to him …)

    Problem :
    Solve : After entering “BmGame\CookedPCConsole” at the game folder do the folowing;

    1-delete the file “Synopsis8_SF.upk” (make a backup for the case of something went wrong)
    2- Make a copy of “Synopsis0_SF.upk” and name it “Synopsis8_SF.upk”.

    —–Thanks to “????”—–

    Problem :
    -Fatal Error!
    -?RUS?Version.ID.Unreal ……
    -3 times file not found of BatmanAC.exe
    -3 different addresses which are :0xb9b622, 0xb21d01, and 0xb2816f

    [MAYBE]Solve : If you are running the game in “Russian” try changing it to “English”.

    • Ryu

      I’ve forgot to list the “synopsys8″ problem…
      …………………………………………………………………………………………………………………
      Problem :After defeating Ra Ghul , batman keep standing forever
      Solve: Minimize your graphics at the launcher.
      ………………………………………………………………………………………………………………….
      Problem :BmGame\CookedPCConsole\Museum_C1_px.upk… the game crash
      Solve : Disable the Psych option at the launcher
      ………………………………………………………………………………………………………………….
      Problem : Game crash after defeating the joker …
      Solve : ( I’m still downloading the file previously posted by “vfox”, if solved thanks to him …)
      ………………………………………………………………………………………………………………….
      Problem :“Synopsis8_SF.upk” error
      Solve : After entering “BmGame\CookedPCConsole” at the game folder do the folowing;

      1-delete the file “Synopsis8_SF.upk” (make a backup for the case of something went wrong)
      2- Make a copy of “Synopsis0_SF.upk” and name it “Synopsis8_SF.upk”.

      —–Thanks to “????”—–
      ………………………………………………………………………………………………………………….
      Problem : ?
      -Fatal Error!
      -?RUS?Version.ID.Unreal ……
      -3 times file not found of BatmanAC.exe
      -3 different addresses which are :0xb9b622, 0xb21d01, and 0xb2816f

      [MAYBE]Solve : If you are running the game in “Russian” try changing it to “English”.

  • Anton Truong

    Install went fine and I am able to boot up and log into Games for Windows Live. When I hit the start button, it takes me to load a save file. I have not created one so I just click on a blank one to load. Then it gives the auto-save notice and when I hit continue, the game crashes…Every time.

  • swapysg

    i have a big problem ..,when I go to penguins museum to rescue Mr.Freeze. and when penguin locked me up in some room , the game crashes badly! any solution? please

  • pong

    About 6 hours in, cutscenes suddenly have incredibly digitized audio. It sounds terrible, but gameplay audio is unaffected…

  • sid

    i downloaded arkham city for free. i installed it. but when i start the game an error appears- plz enter original cd/dvd. i know that it will appear. does anyone know the crack. or what to do?

  • arkham

    Hi, Guys i’ve tried solution the one with Ra ghul…tried evrything minimised graphics but didnt worked so i certainnly was hoping if anyone could help me with that….Thanks

  • Morats

    Hi guys, i’ve got a big problem with the game.
    When i launch it, it crashes just after the Nvidia Intro and this is my error:
    http://img710.imageshack.us/img710/3739/immagineqka.jpg
    ps: i’m sorry if my english isn’t perfect…

  • zZzickerRrO7

    Everytime i defeat the last boss, after the cutscene, the game crash and this message appears…

    http://oi41.tinypic.com/2i0s03d.jpg

  • Raven467

    Anyone help! I also experiencing the same error with Ra ghul.. Batman is just standing around with a sword. I can’t do anything….

  • inhaj

    i was playing batman and when i play it for a while the windows pop ups and says batman arkham city not responding
    i have intel ore i7 870 2.93ghz
    vga card asus engts450 1gb
    ram 4gb ddr 133mhz
    500gb hard i have installed in not in c drive but in another drive
    please help

  • mike

    after beating clayface arkham city just crashes, any help?

    • Sanjay

      Hi, I am facing the same problem, i beat clay face after 5 attempts and now the game is stuck with the spinning bat on the lower right corner of the screen. I also tried with lowest resolution, window mode with low effects, phyx off .. still not luck.. please guys help us.

  • zZzickerRrO7

    Now I reinstall and now I get this error…

    ”Asseration failed:PersistentLevelOriginatores.Num0>o
    [File C:\Perforce\Rock\Bm25SubmissionPC\UnrealEngine3\De velopment\Sec\BmGameLevelTransitoinClasses.cpp]
    Loading hasn’t started for EndGameCredits,EndGameCredits_A1,()
    Stack:Address=0×0 (filename not found)
    QA_APPROVED_BUILD_JANUARY_2011 387507 27-9-2011 10:10:21(Wwise:2011.1.0#3886)Game
    Address=0x7c812aeb(filename not found)
    Address=0×479861 (filename not found)
    Address=0xe8785ad5(filename not found)

    —————–

    Please Help!!

  • nick

    the game wont start,, i get no errors or anything, i check processes & nothing shows

  • Alex

    I’ve run into the second game breaking glitch in Arkham City. First was after defeating Freeze and not getting the freeze blast (resolved by replayig 5 times). Now, after defeating Strange in Wonder Tower and the Ra’s Al Ghul death cutscene, I get a black screen. When I exit the game and re-enter, it drops me in the Bowery. Stop Protocol 10 has been completed but Strange is still alive in Wonder Tower and the Joker mission won’t trigger. If anyone knows away around this one, I’d love to hear it.

  • Balaji KR

    I installed Batman Arkham City on my PC,
    Its working but very very slow.

    My PC is
    AMD Phenom 2,
    ATI radon HD 4650
    4 GB DDR 2 800FS RAM.
    Windows 7 Operating system.

    I installed the Direct X inside the game dvd.

    The game runs very slow.
    i Am running the game in lowest performance, and low resolution,
    Finally on a single core by setting the affinity to 1 core.

    Its very Slow.
    I dont know what to do.

    Plez help.

  • Phil

    Everytime I try to get into the museum to save mr.freeze, my game simply crashes with this lovely windows message “Does not react” :/
    I tried a lot of things, but nothing works, it still crashes when I open that fucking door-.-

    I would be really glad for some help :)

  • AlexM

    Im up to the part where I have to go to the museum to get Freeze from the penguin and when ever I get anywhere near the museum (not even inside it) it crashes with a nice pop up saying “Not Responding” I payed for this game and I am very dissapointed :P

  • i have the game, installed well, everytime i start the game, i get the loading sign on my cursor but after that the it stops, its like it crashed, plz help

  • Z

    I get the below error message sometimes upon dying more then once.

    Image link: http://i.zeyr.com/bac/fatalerror.jpg

    It’s 3 Addresses with no filenames found inside the BatmanAC.exe file.

    Anyone know what this is? It’s very annoying and causes crashing to desktop.

  • keeper

    There’s always a disturbing Joker cutscene with no audio instead of the original cutscenes. There’s no slowing down or stuttering problem with game play and both audios and visuals are fine. But instead of the original cut-scenes, I keep getting a mute and low-res video of Joker with a green line showing up constantly under the video, which makes me think it’s a graphics card problem. Even though my card is old (GeForce GT230), the fact that the game runs smoothly and visuals are great point to another issue. The video will annoyingly keep appearing when every next original cut-scene should and the CrackFix or update won’t fix it. Any ideas that might help (except buying the original game of course!)? Thanks in advance.

  • Jakei

    Hi,
    The Game doesnt open.
    I see it running in the task manager, but it doesnt load, need help please.

  • Sidharth

    @keeper.i have the same problem .instead of the original cutscene .a joker cutscene is coming without sound.plzzzzzzz some one tell what to do??????

  • Renado

    I am playing BATMAN ARKHAM CITY pc game! and i facing a problem in the Ras al ghuls boss stage, where Ras al ghul take a knife and hostile talia and batman take the sword to hit Ras al ghul. But Batman is not moving in the game!!! all the moving control got crash in that stage, please can any help me to fix that problem!!!!

    • faizan

      i had the same problem i did a crazy stupid thing that works for me i hope if it works for u okhey here it is when u punching ras ul ghul at the end swicth ur secondry weapon to remot control blad or what ever it is coz em playing russian version so idk the name n keep punching him when u done punching n ras ul ghul hostile talia he will throw his swoed n will grab his remot control thing … that works for me i hope it’ll works for u too :)

    • ashley

      try reducing the game graphics to lowest…turn all other graphical effects like anti anisialising n all to off opt…tc worked for me

  • mj0824

    I beat the game once Im playing the story+(plus) to get 100%
    but when batman get the cure from alfred when he take it he fall then the game crash …any help? cuz i beat it once idk why now i got a problem with it.. i have done side mission and my main mission doesnt get my complete this awesome game :)

  • emir

    pleas can you help me, I hav a problem, in middle of game i thing,somweare whan Joker is poisend, well i tell me that I must click right click (i downloaded game from Torent) or game will stop working but I cant click becouse it sas LOADING,game went very good but in that part….I LOVE that game but I cant play it becouse of that problem.(I am sory if may english iz bad)

    • faizan

      download another torrent i had the same problem …

    • Dev

      Finally got this solution for wheelchair tied batmen scene where it will not load but so loading (while you can access menu button and screen is black)

      (haveaquestion at 2012-02-08 06:10 CET:by this guy from torrent it works w)
      FOR THE BATMAN WHEELCHAIR ERROR

      Here’s the fix again for the infinite loading problem as well guys:

      Take the files: 1_02 usm thru 2_03 PT2.usm out of the BmGame/MoviesStereo folder.

      After this the game starts at the Ivy cutscene and you beat her goons then loads to Batman laying there after the wheelchair fall.

      After you get past that part just put them back in the folder.
      Do remember to wait for some time have patience.

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  • mk

    STOP NAGGING ME I WONT SHARE YOUR SHITTY WEBSITE

  • faizan

    after i fought with joker when the fight is over game freeze at loading screan any fixes ??? pls

  • empireblood

    HELP PLEASE

    I installed the game normally but when I launch it, nothing happens.
    I watched at task manager and the Batman Process launch but It closes in a few seconds

  • Thecamper41

    I have a big problem, The game works without lagg or anything but after i’ve played for about 5 minutes the game freezes. Help please!

  • Attar

    Any one knew the solution for unstoppable loading after defeating JOKER ??
    PLZ Help … Thanx

  • Brandon

    First, let me start off by saying this is very long but I need your help. PLEASE!!
    Hello. The other day my friend and I were playing Batman Arkham City when we visited the observation deck on the Wonder Tower. I pressed the grapple button and it grappled me to the top of the Wonder Tower where all of the fire and smoke was. Obivously, Batman wasn’t meant to be up there and I’m assuming the developers blocked it off because now I’m stuck underneath a pile of rocks and pipes. We were exploring up in the room and my friend made batman go over to the vent. We went in it and there was a blockade. We turned around, still in the vent, and all of the sudden the saving symbol popped up. So we played for a little bit longer and shut my Xbox 360 off. The next morning I went to play the game and I spawned underneath rocks and pipes. I’ve tried using all of the gadgets and grabbling, but nothing seems to work. In addition, I’ve shut the game down several times and restarted the game from the last check point.
    Unfortunetly, nothing has helped and I have been stuck down here for days and I would really like to continue my adventure instead of being frozen. I can move in circles and look up and down but thats about it. Batman’s body is invisible, but a shadow is still casted.
    I would really aprreciate it if you could some how figure out how I can get out of this trap. Please keep in contact with the email provided.
    Also, my friend and I took pictures on his ipod before we got stuck because we thought it would be cool to provide the first images of being on top of Wonder Tower after it exploded. So, if you need any pictures of the place I’m stuck at, just email me saying so.
    Thank you,
    Brandon

  • Brandon

    Oops, just realized this is the PC version. Sorry, ignore the above comment. I will ask someone else.

  • kc

    Hi need your help
    my game crashes when I am about to breach the wonder tower to stop protocol 10. Game crashes after I decrypt the elevator going up to the tower and the elevator starts moving. Need help pls. Im using the blackbox version

  • Volkoff

    Hi, I may have found something to fix the no voice bug (i’v tried the “do nothing” tips, to udpade my audio drivers, etc … but nothing worked ) : i had the game in french, i go to gamefolder/BmGame/Localization & i deleted all folders exept “INT”, now i got the game in english but i got voices.
    I also deleted lines about languages in a text file, but i can’t the file anymore, but i don’t think it’s relevent.
    Hope it can help you.
    Apologies for my poor english

  • Aaditya

    having error after installing
    after I click on play button it shows xlive.dll file missing….
    I found the file in same folder but dont know the command to execute it some body helpppp!!!!!

  • jure

    So im playing it and i finish the mission where hugo strange is dealt with and ra’s al ghul needs another trip to the lazarus pit if you know what i mean. after that, from what i see in walkthroughs on youtube, joker should contact me and i should have another mission, but he never does, and im just stuck there with no missions, and nothing to do.
    Anyone had that problem and what am i supposed to do?

  • Tunji

    hello guys,
    the games’ video refuses to show after batman is kicked out of the wall by Joker( where Batman is infused wit Jokers’ blood). the sound plays but the video isn’t. please!!!!!!!!!!! help.

  • Michael

    microsoft Live wont load in the beginning of the game, Game starts, runs fine.. just cant save it because I cant create a local profile on MS Live. Any suggestions? I wonder if I can just reinstall MS Live… I’ll try reinstalling everything… but a comment would be appreciated.. Thanks.

  • expect the unexpect

    last nite i just watching batman the dark knight to feel the story..

    then when im so psyched to play batman arkham city like a child got pink candy, it just always something in my way..sighhh*

    DAMN YOU BUGS!

  • bharat

    my game works fine evertime uptill i have to go to save doctor young and game stops at 15%… plz help me

  • ancienthydra

    After installing the game, latest directx, .net4, microsoft xna, vcredist, nvidia drivers and physx, I try to start the game but get this error instead:

    Problem Event Name: APPCRASH
    Application Name: BatmanAC.exe
    Application Version: 1.0.0.0
    Application Timestamp: 00000000
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdb3b
    Exception Code: c0000005
    Exception Offset: 000397c2
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: e8ad
    Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
    Additional Information 3: e8ad
    Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863

    Any solutions?

  • Davi

    Well, I`m having a problem that its blowing my mind up.I`m trying to do the dark knight day 2, did everything on the game plus minus……..: The tea party . when I go to the place where `the cure` that alfred sayd is , nothing apears, there isnt that thing that suposed to be there, already instal the path 1.1,dindt work.

    PLEASE H-E-L-P M-E, sorry for the bad english

  • Honggo

    Please help, got freeze after open steel mill map and museum map. vga driver updated. and still got freeze.

  • Anand

    I found this post and it was nice. It seems Bitdefender Antivirus also causes some problem.
    http://cognitivepabulum.blogspot.in/2012/02/batman-arkahm-city-not-starting.html

  • harshul

    batman crashes after defeating clayface, jst batman logo on the right bottom corner n den it crashes……i have tried playing the game with the lowest resolution ,swithing off the direct x 11, tried playing it in a small window and on the lowest options available…though this thing worked for other bugs but not for this one ….plzz help…also if anyone can post a save game file after defeating clayface …that would be great…thanxx…..

  • shankara

    hi , thank so for soving ra’s al ghul crashing problem , i thurned of video features and it worked for me

  • Ajinkya

    Hey guys i am getting startup error. It just wont start. just a black screen is flashed and it crashes to desktop. I checked the event viewer and found out that faulting module is xlive.dll. and yes i have indeed reinstalled the live software for atleast 6 times really not kidding !!! Please help !!!! these WB support guys are just useless !!

    • Ajinkya

      Additional Info

      Log Name: Application
      Source: Application Error
      Date: 27-Feb-12 9:11:39 AM
      Event ID: 1000
      Task Category: (100)
      Level: Error
      Keywords: Classic
      User: N/A
      Computer: MUNGE-PC
      Description:
      Faulting application name: BatmanAC.exe, version: 1.0.0.0, time stamp: 0×00000000
      Faulting module name: xlive.dll, version: 3.5.92.0, time stamp: 0x4e83c089
      Exception code: 0xc0000005
      Fault offset: 0x0066f9a0
      Faulting process id: 0×1314
      Faulting application start time: 0x01ccf5015be66009
      Faulting application path: G:\Program Files\WB Games\Batman Arkham City\Binaries\Win32\BatmanAC.exe
      Faulting module path: C:\Windows\system32\xlive.dll
      Report Id: f437e388-60f4-11e1-bfb4-485b397e81e0
      Event Xml:

      1000
      2
      100
      0×80000000000000

      61800
      Application
      MUNGE-PC

      BatmanAC.exe
      1.0.0.0
      00000000
      xlive.dll
      3.5.92.0
      4e83c089
      c0000005
      0066f9a0
      1314
      01ccf5015be66009
      G:\Program Files\WB Games\Batman Arkham City\Binaries\Win32\BatmanAC.exe
      C:\Windows\system32\xlive.dll
      f437e388-60f4-11e1-bfb4-485b397e81e0

  • durgesh sirwani

    i had some problem launching the game due to tis faulty file too ..

    ltc_help32.dll

    found out the application Raptr was causing it..
    Uninstalled and the game works fine…

  • fici121

    I have a problem with the game:
    When I start the game I get an error window:
    microsoft visual c++ runtime library
    buffer overrun detected!
    Program: …Batman Arkham City\Binaries\Win32\BatmanAC.exe

  • Sinan Zas

    I am playing BATMAN ARKHAM CITY pc game! and i facing a problem in the Ras al ghuls boss stage, where he take a knife and grab talia and batman take the sword to hit Ras al ghul. But Batman is not moving in the game!!! all the moving control got crash in that stage, please can any help me to fix that problem…please please!!!

  • XS7V3N

    Hey anyone have the fix for INFINITE LOADING after Joker Boss Fight?

  • Amar

    hi there, i run the launcher and it says cannot find the launcher.ini file in the config folder, though its already ther.. plz HELP !

  • clovin

    After the Joker cut-scene my game crashes.What could be the possible cause of that?

  • Rohan

    one message comes right click or the game will not run…what to do plss help me

  • neel

    HEY XLIVE.DLL FILE IS MISSING HOW TO FIX.. I HAVE INTEL CORE I3 WITH ASUS NVIDIA GEFORCE 210 1GB WITH 4 GB RAM (WINDOWS7)

  • fouad

    hi guys , I have aproblem with my batman arkham city when i used my amd 6770 m card its give me this
    Fatal error!

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18.21 (Wwise:
    2011.1.0 #3886) Game

    Address = 0×0 (filename not found)

    what i can do ?

    (sorry for my english)

  • dio7

    i found a way guys!!!!
    i promise that it will work for all of you . if it doesnt work you can swear me .! if you want to continue the game when it crashes on catwomans fight with Ivy just follow the steps below

    Just remove the files “1_02.usm” through to “2_03 PT2.usm” from the BmGame/MoviesStereo folder to your desktop . play the game and then if you like you replace put them back again . have a good play !

  • Computernoob2

    My laptop surpasses all system requirements except having 2.4 Ghz, the game does not start up. I am guessing that is the cause, would you mind confirming my thoughts? Also should I bother keeping the game or should I just return it?

  • dref

    I also have a problem with a crash at the point in the introduction when rocksteady and nvidia physix start credits(I dnt know how it call?) Every time i launch it the game crashes stating the following: “Batman Arkham city has stopped working”
    ” a problem caused the program to stop working correctly, please close the program”

    What should I do? btw, my videocard is ATI radeon 5770 windows 7, 8GB RAM.

    Thanks in advance.

  • Azhar Mohd

    guyz m having prob regarding batman arkham city..!!
    my game has been crashed in part 20 where batman have to kill ra’s al ghul..!!
    at last jahan pe batman sword pakde rehta hai wahan pe batman sword nhi phek rha infact batman kuch kr bhi nhi raha koi button bhi nhi kaam kr rha ..!!
    plz tell nyone wat should i do..!!
    if u want to see the video u can watch the gameplay trailer of part 22 on youtube of arkham city..!!

  • Azhar Mohd

    SORRY IN PART 22 I hav a problem…!!

  • iwan setiyawan

    i’ve done batman AC at XBox360!!!! but guys i’m newcomer in batman arkham city game pc..!!!
    i’ve got stuck the game can’t saving main story mode…everytime i played and then quit game, and then i start the game it start the main story in the very beggining….!!!! where my checkpoint????
    please help

  • fouad

    @iwan setiyawan

    you have to sign in windows for games – live :)

  • Vipin

    Game doesnt start get this error in windows 7 –

    Problem signature:
    Problem Event Name: BEX
    Application Name: BatmanAC.exe
    Application Version: 1.0.0.0
    Application Timestamp: 00000000
    Fault Module Name: StackHash_908c
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000000
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 16393
    Additional Information 1: 908c
    Additional Information 2: 908c10ff19447fcbb97abf85aae0119b
    Additional Information 3: 525f
    Additional Information 4: 525f324d4aa7449c22be04036ec05ff4

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0×0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    and this dialog box –
    http://s16.postimage.org/ki309yswl/Error.jpg

  • Gun

    After I got the master code from one of the helicopters (scanned the correct and i did hook up to the helicopter to down load the code) how ever, i can not use the master code to open the door to gain access to wonder tower (with the 2 snipers). Pls let me know if there’s anyway i can continue playing this gamee

  • james

    When im installing the installation gets stuck on 46.99%

  • HELL..RIDER

    I am having the same problem when ra’s al ghul holdin knife 2 her daughter and batman hav the sword..i cant move myself cant use any weapon..i hav set all the graphic setting low,resolution 4:3 bt still not wrking..PLZ GVE ME UR THOUGHTS..HOW TO SOLVE IT

  • ROBIN

    I AM HAVING PROBLEM!!!! AFTER DEFEATING IVY, GAME STOPS AND ENDLESS LOADING APPEARS AND GAME STOPS, HELP PLEASE!!!!!!!!!!!

  • ADNAN

    even my game getting stuck after jumping from wonder tower the screen blanks out and when I restart from checkpoint Hugo strange is still alive and we cannot hack the terminal to access the cut scene I am stuck at this point in the game please help me

  • Ankit Dutt Sharma

    for all those folks havin BAC startin problm try this it worked for me…..
    msvcr40.dll
    xlive.dll
    these two files u neec to paste in “C:windows “folder not in”C:windows\ system 32″
    ur game will definitely start

  • dude

    HELPPP AFTER DEFEATING JOKER IN MIRROR HOUSE MY GAME FREEZES AND IT SAYS ITS SAVING AND THERES THE BAT LOGO BUT IT KEEPS ON FOREVER!!!!

  • Sam

    I’ve got a serious error guys!! After beating Penguin’s men in the beginning,there are no prompts.I tried to hit the penguin but that doesn’t work.I tried to climb up the trash boxes to reach the ladder but Bruce is not assending the trash box.Any one got a solution???

  • nw

    when i play batman arkham city my laptop close and do that everywhere when i play the game

  • Hüseyin

    if you cant skip jokers cutscene,
    go to “Batman Arkham City\BmGame” and cut these two folders named “MoviesStereo” and “Movies”. then play the game. you will probobly skip cutscene. when you skip, move two folders to the old location. its worked for me.

  • Inkkubus

    Hi!
    I wonder if there’s any chance on getting the controls for joysticks set up properly? I am experiencing the camera-spinning problem but just cannot understand why a pad would work fine while joysticks don’t. I played with several ini settings but cannot figure it out. the stick’s properly configured in windows btw.

    T
    hanks!

  • NEo

    guyz im having a prob,, im at the point were ‘batman’ takes the blood sample from “ra sha ghul” in the cinematic and the screen goes black and noting happens, wen I press escape the ‘pause screen’ comes datz all noting happens…. wt might be the prob guyz???

  • Cenation

    hey guys can u tell me how to fix batman arkham city fatal error plzzzzzzzz i will be very thankful to u

  • DATSHOT

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18.21 (Wwise:
    2011.1.0 #3886) Game

    TWO POSSIBLE SOLUTIONS

    -Go to My documents/Wb games/Batman Arkham City/SaveData/(folder with random number)
    -Then you will find save0.sgd
    -Copy and paste it in the same folder then rename the pasted one into save1.sgd
    -Start batman you will see two saved files. Load any1 as both are same :P
    ORRR
    -Re-install directx11 by either un-installing it or just downloading it again…

  • Chris

    After catwoman defeated two-face to retrieve her things at the museum the game will stop and crash! PLEASE I NEED HELP! It will just go black and go to my desktop then will stop working. Hope you could found solutions. THANKS

  • Ripley

    hello,I got some problem now, need help now…
    After I defeated Joker in Steel mill, the game start loading and I wait for so long and it just keep loading , no continue the game…
    every time the story video , my computer will skip it…please help me, thanks

  • Abinav

    A required security module cannot be activated.
    This program cannot be executed (13000).

    Please have a look at http://www.securom.com/message.asp?m=module&c=13000 for further, more detailed information.
    pls help………….

  • WEIkan

    hey is there anyone can tell me, why it takes me few minutes in order to run the game ?? (from the moment i double click the game, i have to wait around 4 to 6 minutes only it show me WB, DC, rocksteady and start to play the game) Anyone can tell me what happen is it? is my computer problem or the patch problem? I just want to play my game without loading about 4 to 6 minutes.

  • Kruegerz

    hey ,
    anyone can help me ?
    when i press LCtrl + Space , for batman or catwoman ,
    after i press those button , i can’t move batman / catwoman ,
    but when i press it again ,
    i can move ,
    solution please :(

  • Fosterhere

    hello, I have problem here
    A cutscene is shown when batman is sitting, and Joker kicks batman out of the window, the screen then fade into black with word written as ‘press right click or this game stops working’
    I tried to skip this cutscene but it always says ‘loading…’
    Help please!!

  • Sareth

    Can anyone please help?
    I’ve used all the cracks I can find, reinstalled the game multiple times using each crack individually, but I keep getting the Securom error 7000.
    I even disabled my virtual CD drive, and closed Daemon tools, heck I even uninstalled Daemons tools and still did this.
    Plz, help? ;(

  • pawan mishra

    Fatal error!

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18.21 (Wwise: 2011.1.0 #3886) Game

    Address = 0×0 (filename not found)
    plese solve the problem,,wn i start the game it comes in mini window

  • jophin

    after cutscene got an error saying;

    press right click to skip or the game will stop working..

    and the game freezes with a black screen..
    please help!!

  • jophin

    after cutscene where joker kicks batman on wheelchair out of the window got an error saying;

    press right click to skip or the game will stop working..

    and the game freezes with a black screen..
    please help!!

  • Zander Taylor

    Hey,
    So on my Batman Arkham City, everything looks fine when it comes to my game except right after the Intro Credits when Bruce Wayne is saying “I’m making a campaign to end Arkham.” But then suddenly, a window pops up saying “Troubleshoot trying to Solve the Problem. Batman Arkham City has stopped working.” (Or something to that tune). I spent $29.99 on this game and I would like to know why I can’t get through 5 minutes of the game. I have a Lenovo laptop that was bought within the last 2 months. I also have Windows 7 and my computer meets all of the Game Requirements.

  • Blaqstarr

    after the end of batman arkham city, the game suddenly crash and display the message

    “couldn’t find file for package FEChar_Batman_Animated_SF requested by async loading code

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18:21 (Wwise 2011.1.0 #3886) Game

    Address=0x766afc56 (filename not found)[in C:\Windows\system32\kernel 32.dd]
    Address=0×473631 (filename not found)[in C:\Program files\Batman Arkham City Binaries\Win32\BatmanAC.exe]
    Address=0xe871fad5 (filename not found)
    Address=0xe871fad5 (filename not found)”

    what the dealio??

  • fusk

    What is “NFS The Run.exe” No such thing in task manager, but there is a batmanac.exe, why not change affinity on that if that solved crashes on quadcore systems ?

  • fusk

    Oh, and if you do that to batmanac.exe it’ll lag like hell.

  • Her is how i fix for the poison ivy infinite load problem / game freeze in this video
    After you reach the point before the black loading screen comes,just exit the game (alt+tab).
    Go to, C:\Program Files\Batman Arkham City\BmGame
    Here you will find a folder named “MoviesStereo”.
    Change the name to “MoviesStero123″.
    Play the game.
    The loading screen should now skip right to the next scene where Batman is fallen on the ground.
    Watch the cutscene.
    Exit the game again (alt+tab) AFTER the cutscene is over.
    Go to that BmGame folder and rename “MoviesStereo123″ to”MoviesStereo”.
    Now play like a DAWG. :D
    Note: You will have to repeat the entire procedure everytime u start a new game and reach that load screen.

  • Akshay

    when i open a new game it runs fine but when i close it and open it after few hours then it crashes when i try to resume the game………..please help

  • Shivam

    HEY GUYS….. after taking blood sample of Ra’s al Ghul, objective is to return to GCPD lab to deliver sample to Mr.Freeze…
    but when I’m returning from lair of League of Assassins, it just crashes to desktop leaving a message ” Batman: Arkham City has stopped working.”… PLEASE HELP

  • mntl

    Hi I read your posts about the wheelchair cutscene bug, I tried to find the Movies Stereo folder, but I don’t have it! In the Bm game folder I only have config and logs… What can I do?
    I play the black box version

  • prasad

    batman arkham city, when i start the game red dots appear only in the game play please tell me y they appear and how to solve it….

  • zher

    After i throw the reverse batarang at ra’s a gul, the screen goes black and won’t load. I’ve tried deleting cut scenes, renaming the moviestereo folder, changing the screen resolution, and other random things but nothing works. Anyone got ideas??

  • Mr. X

    if anyone has the following problem:
    -you play the story and you turn off the game, when you click continue story, the file game is corrupted.
    to resolve that, do this:
    1-go to the installation folder(Batman Arkham city);
    2-Enter Bmgame/Cookedpcconsole;
    3-delete the file synopsis8_SF.upk;
    4-copy the file synopsis1_SF.upk and rename the copy to synopsis8_SF.upk;
    That should do the trick!

  • V.R

    Hey when i start the game it crashesh right afther the credits because of KERNELBASE.dll what can i do?

  • ZNYTH

    i recently bought batman arkham city and installed it everything went fine activatin needed net conecction so i did but after that when i tried to launch it it says wrong disk enterd enter original disk im greatly disheartend plis someone help

  • Siddhesh Sawant

    after cutscene where joker kicks batman on wheelchair out of the window got an error saying;
    press right click to skip or the game will stop working..
    and the game freezes with a black screen..
    please help!!

  • Asmawi

    hey i have a problem, i don’t know is this just me or anybody has this problem too.

    when batman needs to find antidote from mr. freeze (coldest point at gotham, you know that) there’s a crash if i go to the building where mr freeze stays. the game just crashed and i don’t know why (when battling with one handed axe user, still fine, no laggy etc)

    please help :(

  • wahyu dimas

    Hey I have problem
    In the fight with clayface after clayface frozen the game is crashes
    Please Help me

  • K1

    Hey guys, I have a problem with this game. Crashes at launching, when nvidia logo show up. Appcrash, Kernelbase.dll. This sucks, I really want play this game.
    I have a 5770, c2duo @2.8 4 gb. ram and all drivers at date, I duuno what is the problem…
    How reinstall completly dx??
    Regards.

  • BarbarianSmash

    Hey guys!

    I got Arkham City on PC and it worked just fine. It was having some problems but it was fine. Anyways, after beating the game as Batman, you get to control Catwoman. After I defeat Two-Face in the Museum there’s a small cutscene. After that it goes to a short loading screen and it crashes and shows me this message:

    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18:21 (Wwise 2011.1.0 #3886) Game

    Address=0x766afc56 (filename not found)[in C:\Windows\system32\kernel 32.dd]
    Address=0×473631 (filename not found)[in C:\Program files\Batman Arkham City Binaries\Win32\BatmanAC.exe]
    Address=0xe871fad5 (filename not found)
    Address=0xe871fad5 (filename not found)”c etc.

    Any solutions?

  • Batmanfan

    http://www.youtube.com/watch?v=bbLcrSLHhmg&feature=plcp
    how do I fix this…..this is the BB version ….please help

  • Shahin

    hi
    i have serious problem on this game.
    when i am fighting with mr.freeze in GCPD building. at the the end of the fight the game suddenly show the CLOSE PROGRAM error. and quits the game. PLEASE FOR GOD’S SAKE TELL ME WHAT SHOULD I DO????????

  • harib

    game crashes on starting when batman talks to mr.strange additional info
    Problem Event Name: APPCRASH
    Application Name: BatmanAC.exe
    Application Version: 1.0.0.0
    Application Timestamp: 00000000
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdaae
    Exception Code: 00000001
    Exception Offset: 00009617
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

  • harib

    one additional problem when i checked error online it says
    couldnt load shader file “RockOnFilterPixelShader”
    QA_APPROVED_BUILD_JANUARY_2011 387507 27-09-2011 18:18:21
    file not found in C:windows/system32/KERNELDASE.DLL

  • ahmed

    EVEN I HAD THE SAME PROBLEM BUT NOW ITS WORKING
    YOU HAVE to delete 2_03_PT2.usm file which is located in Batman Arkham City/BmGame/MoviesStereo

  • Krish

    I get the error “Failed to load file “..\..\BmGame\Config\Launcher.ini” Exiting whenever I try to start the game.
    Any suggestions?

  • varun

    I have problem.scene where batman is in wheelchair. there comes a warning msg that i must press the left mouse button to skip this scene else the game will be stopped,and when i do that, it just says loading, and all image became black… I dont know what to do… Can anyone help me?

  • guilherme

    same annoying error over and over. when i click play i get:

    Problem signature:
    Problem Event Name: BEX
    Application Name: BatmanAC.exe
    Application Version: 1.0.0.0
    Application Timestamp: 00000000
    Fault Module Name: ltc_help32-57991.dll
    Fault Module Version: 1.0.0.1
    Fault Module Timestamp: 4eefb252
    Exception Offset: 00002e26
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 79e4
    Additional Information 2: 79e420d3a64d5ac3447afd1b0f0985fa
    Additional Information 3: c7dd
    Additional Information 4: c7dd7f8a92d721c83d5352eb6e311e93

  • Youlo

    Couldn’t end the game with Catwoman (vs. Two-Face at the museum) so I decided to go with New Game Plus. And here is the thingie: I’m climbing the top of ACE Chemicals building at the beginning, I’m getting the Suit. Now Batman goes all about hacking TYGER frequency and… And that’s it. He doesn’t put the “whatever-sim-or-something-card” into his sequencer, and there is no “orange circle” on device’s screen…
    I’ve restarted the game, restated computer, reinstalled the game, even uninstalled and installed again and… And nothing! What the heck? Funny thing is, that I can not get off that building in any way without killing myself (Batman doesn’t “see” grapling points, and even if he slides on cape he ends up dead).
    Any idea what is this glitch?

  • monzirX

    hey guys i installed batman arkham city butwhen i come to lunched it says “the application failed to start because side by side configuration is incorrect ” please help me guys my system properties is (core2duo,nividia geforce 310m,4gb ram)

  • monzirX

    hey guys i installed batman arkham city but when i come to lunched it says “the application failed to start because side by side configuration is incorrect ” please help me guys my system properties are (core2duo,nividia geforce 310m,4gb ram)

  • satyajit

    when i start the game, it shows fatal error.please help me.

  • DALUYONG

    PROBLEM!!

    CLICK- BATMAN ICON GAME
    …….entersss…hearing the sound of GAME intro..NVIDIA, START INTERFACE…but…BLACK SCREEN & AUDIO only…

    PLS HELP!

    pc specs:

    ATI RADEON 4650
    2gb memory

  • Kurt

    Ok, so I have a MacBook Pro 15 inch, Intel i5 2.53 GhZ, NVIDIA GeForce GT 330M graphics processor with 256MB of GDDR3 memory, 4GB of RAM. Anyways, I bootcamped to Windows 7 64 Bit, downloaded Arkham City from Steam. Thus far the game experience has been working fine; little frame rate lag here and there.

    The problem is from a specific level–I’m on the part of the game when Batman downloads the municipal access codes as he’s going after Mr. Freeze. I can download the codes fine, but when I try to decode the first box to get out of the room AS SOON AS the graphics display is supposed to pop up to decode, the game closes itself and I am brought back to my desktop. The mouse cursor disappears, the sound from the game plays, and all I can do is start task manager and quit the game.

    I’m going to try adjusting the graphics settings to the minimal, but I wanted to post this and see if it could be anything else. Thank you!

  • ukk

    When open batman ac then click save then blank screen (black)… long wait than 5 mins… How?
    Please guys solve my problem!

    My PC system is 16gb, amd fx, gtx660 and win7

  • Parth

    Guys please help me i love to play batman
    But whenever i go to at museum to find mister freeze the game get crashes and show this message-

    Bad name index 20971776/321 from
    ..\..\BmGame\CookedPCConsole\OW_D0_px.upk

    QA_APPROVED_BUILD_JANUARU_2011 387507 27-09-2011 18:18:21 (Wwise:2011.1.0 #3886)Game

    Address= 0x75cb9617(filename not found)[in C:\Windows\system32\KERNELBASE.DLL]
    Address= 0×479861 (filename not found) [in C:\program files\R.G.Catalyst\Batman Arkham city\Binaries\Win32\BatmanAC.exe]
    Address=0x4ac1bd (filename not found) [in C:\Program Files\R.G.Catalyst\Batman Arkham City\Binaries\Win32\BatmanAC.exe]

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