Borderlands 2 Crashes, Errors, Freezing
Here’s our guide to fix all Borderlands 2 crashes, errors, freezing, lagging, desktop crash, FPS issues, black screen, no sound. This compilation list of user-contributed solutions should solve any technical glitches you may be encountering with Borderlands 2. If our solutions won’t work for you, we recommend posting and monitoring the comments section for possible fixes provided by the community.
Fixing Borderlands 2 Crashes, Errors, Freezing, Lagging, CTD, Poor FPS, Black screen, No Sound
Before anything else, make sure your PC system meets the minimum requirements for Borderlands 2. If you’re not sure of your PC specs, check this guide on how to check your PC specs.
Borderlands 2 Minimum System Requirements:
- OS: Windows XP SP3
- Processor: 2.4 GHz Dual Core Processor
- Memory: 2 GB(XP)/ 2 GB(Vista)
- Hard Disk Space: 13 GB free
- Video Memory: 256 MB
- Video Card: NVIDIA GeForce 8500 /ATI Radeon HD 2600
- Sound: DirectX 9.0c Compatible
Borderlands 2 Recommended System Requirements:
- OS: Windows XP SP3/Vista/Win 7
- Processor: 2.3 GHz Quad Core processor
- Memory: 2 GB
- Hard Disk Space: 20 GB free
- Video Memory: 512MB
- Video Card: NVIDIA GeForce GTX 560 / ATI Radeon HD 5850
- Sound: DirectX 9.0c Compatible
Borderlands 2 Crash Fix and Fixes to Errors, Freezing, Lagging, CTD, Poor FPS, Black screen, No Sound
Problem #1 Borderlands 2 General Protection Fault Crash
The General Protection crash error is one of the most annoying things the Borderland series seems to have trademark. Try restarting your computer first and then run the Borderlands 2 again. If that doesn’t work, follow these steps.
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- Uninstall Visual C++ Redistributables
- Uninstall Borderlands
- Manually delete everything in the Borderlands installation folder
- Manually delete everything in /Documents/My Games/Borderlands (move your save games to a safe place if you want)
- Uninstall PhysX (if applicable)
- Reinstall Borderlands with your antivirus off
- Go to /Borderlands/Prerequisites in the install folder and install
- vcredist_x64
- vcredist_x86
- PhysX_8.10.29_SystemSoftware
- DXSetup
- Reinstall your graphics drivers
- Run Borderlands 2.
If these fixes do not work, please proceed to read through the article for possible solutions that may work for you.
Problem #2 Borderlands 2 Crashes on Character Selection Screen
Try this solution from jaredhite1:
One or more of your saves has probably been corrupted and is causing the game to crash. Move or delete your saves from DocumentsMy GamesBorderlandsSaveData and try again. If you have Steam cloud enabled, you may need to disable it on Borderlands to make sure it doesn’t put back the corrupted save. If you have multiple saves, you can try bringing them back into the SaveData folder one by one to determine which is the corrupted one.
Problem #3 Borderlands 2 Shader Model error
Unfortuntately, your graphics card may not be powerful enough to run Borderlands 2. Please check the minimum requirements posted in the first section to confirm this.
Problem #4 Borderlands 2 Error 1335 when installing from DVD
This is most likely caused by a bad DVD drive. Try using the disc on another PC to confirm this.
Problem #5 Borderlands 2 is not saving, or cannot save or load game
Follow these steps on Steam to fix this:
- Right-click on Borderlands in the game library and click Properties
- Click “Set Launch Options…”
- Type “-nohomedir” (no quotes) in the box and click OK
- Launch Borderlands 2
Problem #6 Borderlands 2 Error – VBScript.dll not registered or installed
To fix this, you need to manually reregister vbscript.dll. Here’s how:
- Click on the Start button and type “cmd” (no quotes) in the search box.
- In the search result, right-click on cmd.exe and select “Run as administrator”.
- For 32-bit Windows:
- Type “%systemroot%system32regsvr32 %systemroot%system32vbscript.dll” (no quotes) at the prompt that appears, and then press ENTER. If the registration was successful, you should see the message: “DllRegisterServer in vbscript.dll succeeded.”
- For 64-bit Windows:
- Type “%systemroot%syswow64regsvr32
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Marco Bessey is a personal gaming columnist and seasoned tech blogger, having written for various content providers for technology sites. He is a single father with daughter Marie. Since founding CrashFixes.com, he has dedicated time to delivering news, tips, and solutions for gamers all over the world. Follow him using the Facebook Like Box below.
A friend of mine has a problem with borderlands 2: the game runs ok, until he get killed. When he is in “fight for your life” mode the screen goes black, so e can only see the HUD and some markers. Since it’s almost impossible to get a second wind if you can’t see where you are shooting at, he’s looking for a fix. Any ideas? He has an ATI mobility radeon HD 3440. Thanks.
thanks for these solutions! the first few suggestions worked wonders!!
You’re welcome~!
found this neat fix you guys might wanna try –
How To Disable Cell Shading:
If you are finding it difficult to see objects from far and basically have FXAA disabled. This tweak makes it easy to disable Cell Shading in Borderlands 2.
Go to your .ini config files directory. On windows 7, this is Documents/My Games/Borderlands 2/WillowGame/Config.
Find WillowEngine.ini
Ctrl-F to find “WillowScenePostProcess”
Replace with “RyanScenePostProcess”*
You can also set the file to read-only.
This will result in massive FPS boost in performance. Do note that this will make Borderlands 2 completely unplayable with Depth of Field and probably breaks other shaders so for this tweak, you will have turn everything else off. DefaultThumbnailPostProcess” works as well. RyanScenePostProcess seems to run faster for some reason.
Thanks for this great tip!
Borderlands 2 crashes when “press any key” window appears and I press a key (the same happens if I Alt+Tab). Message reads kernel32.dll error, lack of virtual memory, insufficient disc space.
I tracked virtual memory usage, there is no spike in its application. As for disc space, game requires minimum 13 Gb, recommended 20 Gb, I have 26 Gb.
Installing all redistributals and updating drivers didn’t help.
I have the same problem when i die, i see a black screen. really annoying.
Does anyone know how to fix the slow loading of textures?
Um its an unreal game so the texture like when opening a chest will slowly upscale to your res so even with the highest end gaming pc they see this i have 670 and i see it its just a way to perform better
BSOD on start error code 0×00000101 no heating issues all drives up to date running FX8 core 16gb of ram and a 250GTS and it is a steam version of the game? Any help would be greatly appreciated.
i have solved my problem: problem was that game kinda freezes/lags 2 times in second continuously and make’s it unable to play normal…small lag repeating itself over and over again. so if you have same kind of problem and you are using usb modem (net stick, not sure what it’s name is in english
), unplug it before you start game(yes, you lose your connection but you can play offline) and it should work without that annoying lag. If you plug it back when your game is on,it starts doing it again. I hope this helps someone.
Thanks for this contribution! I’m SURE it will help someone.
Cheers
Hi! I’m having a problem with my mouse, the sensitivity is way to low. The mouse sensitivity setting in game is set all the way up, same for windows mouse settings. Game is unplayable right now ,please help!
When I start the game (it doesn’t matter whether from steam or the launcher exe or borderlands2.exe) the logo appears and sits there for a few seconds (differs from instant to 20 or so seconds). Then my computer crashes. It blue screens and then restarts which I think means it’s a critical computer error (could be wrong). It does this every time. I was going to try to set it so it only utilized the first and second core but lately it crashes so fast I don’t have a chance to (I have an 8-core by the way). I don’t know what more to say expect please help.
this sounds like it could be the steam AMD FX issue. If so, a bios update will fix it.
http://support.amd.com/us/kbarticles/Pages/STEAMGamesonAMDFXplatforms.aspx
I have been having the same problem as Jake, everytime i launch the game it stays at the logo and the crashes my computer, i havent yet been able to launch the game to change the cores it uses either (i have a 6 core) Help !?
why i have only 3-4 fps on ati hd 6850,AMD Phenom II X4 840 and 4 gb ram ???
Got some weird issues with WASD and mouse. The mouse doesn’t work in the main menu, I can’t look around at all, but I can shoot and zoom. I also noticed that the mouse was working on the map tab. My WASD doesn’t work, but spacebar works for jumping. I’m stuck immediately after the opening cinematic. I’m not the savviest when it comes to this stuff, so I don’t really know where to start.
I have a very weird problem that I still couldnt figure it out.
Im able to run it smooth, but as I try to access the inventory or complete the first mission (which you grab a pistol in a cabinet) the entire PC freezes and I have to reboot it.
My specs
Win 7, i7-3930k – 16gb ram – ati HD7950 – the OS is in an ssd but the game is on a normal sata drive.
I believe everything is installed normally, but the only thing it might be missing is SP1, which I cant install because give error as it is downloading.
On my notebook the game runs absolutely without problems. =S
Forgot, motherboard DX79SI
this may work try verifying integrity of game cache its easy right click game then local content hit verify let it do its thing if it says missing files let the game download it may or may not work
I encountered random freezing screen in BDL2 PC whenever I use zoom/scope when using sniper rifles. i got this tip from the net and it somehow solve my freezing screen problem. On the video options, enable Vsync = ON.
After enabling Vsync, I did not encounter yet any freezing problem. Although I can observed around a split second lag during zoom which I think that have I not enabled VSync and use my previous setting (Vsync = OFF), it would probably result to freeze screen. I hope it will help you too.
about the “randomly crashing and pc shut down”
Don’t know if this is the final solution, but after cleaning up the dust off my pc case and put a fan behind it, i didn’t experience any other crash.. it was heating too much.. i tried playing for a while, kept the game paused for a while also (which usually turned in a crash too) and nothing bad happened.. i really hope this helps
When I go into last stand my screen goes black until I die. Anyone able to think of a reason why this would be happening?
I just get borderlands2.exe has stopped working at random times, I can’t see a pattern emerging…But usually before it happens the game stutters and sound gets repeated over and over again…then it just crashes…not many people seem to be having this issue. Could it possibly be my pc?
it crashes the whole computer, just freezes for about 10 seconds on a black? screen, then auto restarts my computer.
hi there,
i installed a new graphics card on friday (evga gtx680 sc) to replace my trusty radeon HD5870 (on which the game was running just fine since the release), and since that it keeps crashing over and over again, regardless of where i am on the map or what i am doing. sometimes w/ and sometimes w/o BSOD and on one occaison it even gave me an error report on it´s own (instead of only the windows 7 report), which didn´t help one bit. setting the PhysX settings to low seems to delay the problem, giving me a few minutes of extra gameplay, but it´s crashing anyway.
here is what i tried to fix it after reading serveral hundred threads here and anywhere else i could find on the intertubes:
- updated EVERY driver (several times, not just the graphics driver)
- downgraded drivers (several versions)
- re-installed the phsyx software seperatly (several versions)
- veryfied the game cache (before every attempt, always re-downloading the same 11Mb file)
- re-downloaded the whole game
- reversed the factory-side overclock on the GPU, even underclocked it, just to be sure (although GPU-load never goes above 60% and temp never over 70°C)
- re-installed windows, because i didn´t know what else to do anymore (and i had a few other issues anyway, which needed to be solved by doing so)…
nothing helps. every other game/benchmark/stresstest works just fine. so i don´t think it is the new card itself. anyone any ideas? i LOVE this game and really want to finish it, but i don´t want to reinstall my old graphics card just because the game doesn´t support a GPU it was designed for…which is a little funny and sad on the same time
my sysspecs: Asus M4A87TD EVO Mainboard, AMD Phenom II X4 955@3,2 GHz, 16 GB G.Skill RipjawsX RAM (default clocks), EVGA GeForce GTX680 SC (@1058 MHz GPU, 3104 MHz VRAM), 256 GB Samsung Series830 SSD, 120 GB OCZ Agility2 SSD, 1 TB WD Caviar Green HDD
please? anyone?